Terms of Service

1. Services

Nick’s Handyman Service, LLC provides handyman, home repair, property maintenance, and light construction services in Central Indiana. Nicholas Studebaker personally performs or directly supervises all work. NHS is licensed and insured — ask to see credentials at any time.

NHS does not perform work requiring a licensed electrician, licensed plumber, or licensed general contractor under Indiana Code. If your project requires a licensed specialty trade, we will tell you and, where possible, recommend a trusted referral.

2. Service Area

We serve 18 cities and communities in Central Indiana, including: Greenwood, Indianapolis, Carmel, Zionsville, Westfield, Fishers, Noblesville, Avon, Bargersville, Center Grove, Brownsburg, Beech Grove, Castleton, Broad Ripple, Meridian-Kessler, Homecroft, Southport, and Geist.

Projects outside this area may be considered on a case-by-case basis. A travel surcharge may apply for locations beyond our standard service radius.

3. Quotes and Estimates

All quotes are estimates unless confirmed in writing as a fixed-price contract. Estimates are based on a walkthrough or description of the project and assume normal site conditions. If hidden conditions (structural surprises, code issues, unknown materials) are discovered once work begins, a revised estimate will be provided before work continues.

The Free Property Maintenance Audit is a complimentary walkthrough and written punch list. It is not a binding quote and does not obligate either party to proceed with any work.

Verbal agreements are confirmed by the start of work. For projects over $500, a written summary or signed proposal is preferred.

4. Minimum Service Charge

NHS has a $150 minimum charge for any service call, regardless of time spent on-site. This covers travel, materials handling, and baseline labor. Larger projects are priced by scope, labor, and materials.

For projects requiring specialty materials or supply runs, materials are charged at cost plus a handling fee. Any deposit collected for materials is applied to the final invoice.

5. Workmanship Guarantee

NHS stands behind its work with a 30-day workmanship guarantee on all completed projects. If a defect caused by NHS’s work appears within 30 days of completion, we will return and correct it at no charge.

The guarantee covers:

• Defects in NHS workmanship (installation, finishing, assembly)
• NHS-supplied materials that fail within 30 days due to normal use

The guarantee does not cover:

• Pre-existing conditions or defects present before NHS arrived
• Damage caused by misuse, abuse, or modification by others after NHS completed the work
• Normal wear and tear
• Acts of nature (flooding, storm damage, freeze-thaw)
• Customer-supplied materials that fail — manufacturer’s warranty applies

Manufacturer warranties on materials and fixtures extend beyond our 30-day guarantee; we’ll help you navigate a warranty claim where we can.

6. Payment Terms

Payment is due upon completion of work unless otherwise agreed in writing. We accept Cash, Check, Credit Card, ACH, Venmo, and Zelle.

For projects over $500, we may require a materials deposit (typically 30–50% of materials cost) before ordering supplies. Deposits are non-refundable once materials have been purchased.

Invoices not paid within 14 days of completion may be subject to a 1.5% monthly finance charge. In the event of non-payment, the customer is responsible for NHS’s reasonable collection costs, including attorney’s fees.

7. Scheduling and Cancellations

Appointments are confirmed by phone or text. We do our best to arrive within the agreed time window and will communicate if we are running late.

We ask for 24 hours’ notice if you need to cancel or reschedule. Last-minute cancellations (less than 4 hours’ notice) or repeated no-shows may result in a $75 cancellation fee to cover travel time already committed.

NHS reserves the right to reschedule in cases of weather, illness, or other unforeseen circumstances. We will notify you as soon as possible and rebook at the earliest available time.

8. Your Responsibilities

To help us do our best work, please:

• Provide safe, unobstructed access to the work area before we arrive
• Disclose known hazards — asbestos, lead paint, mold, live electrical panels, pest infestations — before work begins
• Secure pets during the duration of the work
• Protect valuables — NHS is not responsible for pre-existing fragile items near the work area
• Be available or designate a responsible adult to be on-site for access and approvals

If a known hazard is not disclosed and work is interrupted as a result, labor time spent up to that point is billable.

9. Photographs and Documentation

NHS may photograph work areas before, during, and after project completion for quality control, warranty documentation, and portfolio purposes. Photographs will not include personal identifying information and will not be used in marketing without your permission. If you prefer that we not photograph your project, let us know before we begin.

10. Limitation of Liability

NHS’s total liability for any claim arising from a specific service is limited to the amount paid for that service. NHS is not liable for indirect, incidental, or consequential damages, including lost rent, lost use, or diminution in property value, even if advised of the possibility of such damages.

NHS carries general liability insurance and workers’ compensation coverage. You may request a certificate of insurance at any time by contacting [email protected].

Nothing in these Terms limits liability for gross negligence or intentional misconduct.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles. Any dispute arising from NHS services that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Johnson County, Indiana.

We genuinely prefer to resolve any issue directly — call Nick at 317-893-3717. In 21 years of business, a conversation has solved every problem.

12. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date in the footer reflects the current version. Your continued use of our services after a change constitutes acceptance of the updated Terms. For material changes affecting ongoing service relationships, we will make reasonable efforts to provide advance notice.

13. Contact

For questions about these Terms, contact:

Nicholas Studebaker
Nick’s Handyman Service, LLC
1230 Dusty Trail, Greenwood, IN 46143
[email protected]
317-893-3717